With kini’s 1 Plan, 2 Numbers service, you can receive calls and texts sent to your China Mobile number on your kini SIM in Canada, alongside your Canadian number. This helps you stay connected with family and friends and receive important messages from home.
The service is available with an active All-in-one and All-in-one+ plans, with no additional monthly fee.
Stay reachable for important calls* from Mainland China and receive SMS messages, including one-time passwords (OTPs) sent by banks and other organizations. OTP delivery may depend on the sender’s service.
*Call forwarding is supported for linked existing China Mobile numbers and does not apply to new virtual numbers.
Before you begin
You will need to complete real-name registration by providing a valid identification document based on your nationality/region:
- Mainland China residents: Chinese ID card
- Hong Kong residents: Mainland Travel Permit for Hong Kong and Macao Residents (Home Return Permit)
- Taiwan residents: Mainland Travel Permit for Taiwan Residents
- Other regions: Passport
Apply for a new Mainland China number
- Use your kini plan for at least one month.
- Visit CMLink Marketplace and follow the instructions to apply.
- After receiving a confirmation SMS on your kini SIM, enable SMS Forwarding in CMLink Marketplace.
New virtual numbers support SMS forwarding only that can be used to receive SMS, and to send SMS to selected numbers (e.g., sending “999” to 12306 to register an account).
They have no separate SIM, cannot be used independently or converted to a physical SIM, and require an active Canadian plan.
Link your existing Mainland China number
- Visit CMLink Marketplace to link your existing China Mobile (CMCC) number.
- Follow the application instructions.
- After receiving a confirmation SMS on your kini SIM, enable Call & SMS Forwarding in CMLink Marketplace.
- Ensure your existing China Mobile mainland number is active and can receive calls or SMS before linking it to your kini mobile number. Make sure it’s switched off—otherwise, call and SMS forwarding will be disabled and must be reactivated via the CMLink Marketplace.
- You can then receive calls and texts sent to your linked number on your kini SIM in Canada.
Deactivate "1 Plan, 2 Numbers" for My existing China Mobile mainland number
If you are back to Mainland China, you can log in to the CMLink Marketplace at any time to manage your service and enable or disable Call or SMS forwarding as needed. After disabling the service, the kini mobile number will not receive Mainland China number's calls or SMS.
As long as your kini plan is still valid, you can re-enable the service anytime without needing to reapply.
Change my China Mobile number
- New virtual number:
Each kini mobile Canadian number can apply for a Mainland China virtual number once through the “1 Plan, 2 Numbers” service. Once your linked virtual number or mobile plan is canceled, or your kini Canadian number becomes terminated, you cannot apply for another new China Mobile virtual number in the future. Please plan accordingly. - Existing China Mobile number:
You can unlink and relink the same existing China Mobile number to your kini's Canadian number again. Once linked, you cannot link a different China Mobile number.
Not Getting Calls or Texts on Your kini number?
There could be a few reasons:
- No active plan: Your kini mobile Canadian SIM card needs an valid All-in-One or All-in-one+ plan for calls or SMS on your Hong Kong or China Mobile mainland number.
- Terminated SIM card: Your kini mobile SIM Card has been terminated.
- SMS spam filter: Your phone's SMS spam filter might be blocking messages.
- Pending Registration: Real-name registration may take up to 1 - 2 business days for approval
- Calls or SMS forwarding off: SMS forwarding for your China Mobile mainland number needs to be enabled through CMLink Marketplace.
- Call forwarding is supported for linked existing China Mobile numbers and does not apply to new virtual numbers.
- If you have further questions about the "1 Plan, 2 Numbers" service, you can contact kini mobile customer support or email the CMLink team directly at mall_cs@cmlink.com.
Important notes:
- Calls or text forwarded from China Mobile numbers will be suspended if kini’s Canadian mobile number service is suspended, cancelled or terminated.
- You can have one Canadian number and one overseas number—either Hong Kong or Mainland China—under the same eligible plan. To switch to another version (i.e. Hong Kong) of the "1 Plan, 2 Numbers" service, cancel your current setup and submit a new application. Contact customer care at 1888 for help.
- You can cancel the service at any time by logging in to the CMLink Marketplace. Please note you cannot apply for another new China Mobile virtual number with the same kini mobile number in the future.